Analytics Showing Zero or No Data
Reasons why scan or click data might not appear in your analytics dashboard.
Static QR codes do not have analytics
Analytics are only available for dynamic QR codes and shortlinks. Static QR codes encode the URL directly with no redirect to track. If you need analytics, create a dynamic QR code instead.
Data appears with a short delay
Scan data is usually visible within a few minutes. During peak traffic periods there may be a delay of up to 15 minutes. If you just scanned the QR code, wait a few minutes and refresh.
Check the date range filter
The analytics dashboard defaults to the last 30 days. If your QR code was scanned outside this window, adjust the date range filter to include the period you want to inspect.
Free plan analytics retention
The Free plan retains only 7 days of scan history. If you want to view data older than 7 days, upgrade to a paid plan.
Verify the scan fully loaded
- Test-scan the QR code yourself and wait 2–3 minutes.
- Make sure the scan fully loaded the destination page — aborted scans are not counted.
- Some QR scanning apps may not trigger a full redirect.